Are you looking for a hosted solution that supports your business without compromise?
We not only understand hosting and cloud services, but we understand your business applications. Whether you're looking for a public cloud or private cloud hosted solution, Professional Advantage can offer you solutions that provides your business with the best possible uptime and flexibility, while minimising your infrastructure investment and application migration or replacement costs.
Our core strength is combining infrastructure and hosting services with our deep knowledge of business applications. We can help manage your end to end IT needs including application support and migration to the cloud.
Our solutions are tailored to your business with a simple monthly fee, paying only for what you use. We can even tailor the solution so you pay per-user, per-service, or a combination of these with our on-premise managed services.
There are many ways an organisation can outsource its infrastructure services. At Professional Advantage we help our customers to consider all the options, not only what's attractive financially, but which options best meet your business requirements. Not every application should be in the cloud, and we will help you to choose the right balance of on-premise, public and private cloud services as well as the right delivery and billing model.
The different services we provide include:
- Infrastructure as a Service (IaaS)
- Software as a Service (SaaS)
- Microsoft Office 365 services
- Private cloud hosting
- Public cloud hosting (Amazon and MS Azure)
- Managed on premise servers
- Managed desktop services
- Backup and Disaster Recovery as a Service (DRaaS)
- Virtual desktop services
- Help desk services
- Application support
At Professional Advantage we have been providing businesses with specialist infrastructure and hosting services for over a decade. We can help you:
- Make sense of all the cloud jargon
- Minimise cost
- Move to the cloud quickly with minimum risk
- Improve business flexibility and system uptime
- Migrate and upgrade your business applications
- Provide secure remote access solutions with minimal cost
Professional Advantage and our staff are dedicated to supporting your business and as a result strive to be the best. We currently hold the following competencies & certifications:
- Microsoft Gold Collaboration and Content
- Microsoft Silver Server Platform
- Microsoft Cloud Accelerate Partners
- Microsoft Gold Customer Relationship Management
- Microsoft Gold Enterprise Resource Planning
- Microsoft Silver Business Intelligence
Infrastructure as a Service (IaaS)
PA Hosted (Private Cloud Hosting / On-premise managed services)
PA Hosted is Professional Advantage's own secure private cloud environment. It is an on-premise managed service or private hosting solution that is fully customisable, providing a complete environment for core applications and IT services without capital expenditure or a dependency on internal IT on your part. We tailor your private managed cloud to suit your business needs, whilst providing full support which can include desktop and mobile device support. EXPAND FOR MORE »
The PA Hosting Service resides on enterprise-grade architecture comprising:
- Core virtualised server infrastructure solution;
- A shared storage solution utilising a fibre-based Storage Area Network with associated data / system backup & recovery components;
- Redundant Tier-1 firewalls and application layer security delivering tiered security architecture;
- High speed private links with VPN and Web access to those who require it;
- Operating in a fully monitored, Enterprise Grade Data Centre.
Read how we helped UHY Haines Norton solve a host of problems with our private cloud services.
Software as a Service (SaaS)
As well as being able to host your infrastructure, our 20 year experience in Microsoft, Infor SunSystems and other business software applications allows us to offer you Software as a Service.
Business applications, available for a simple monthly fee per user, include:
- Office 365
- Microsoft Dynamics GP
- Microsoft Dynamics CRM
- Microsoft SharePoint
- Microsoft Exchange
- Microsoft Dynamics AX
- Infor SunSystems
These applications and others are available for a simple monthly fee per user.
Office 365 offers businesses a cloud based service with the latest Office applications, advanced communication capabilities and the ability to enable IT to be more agile. EXPAND FOR MORE »
Office 365 is a collective suite of Microsoft Products delivered in the cloud, including:
- SharePoint Online
- Exchange Online
- Lync Online
- Office Web Applications and Microsoft Office under subscription.
We provide low-cost, pay-by-the-month public cloud solutions based on Microsoft Office 365 for email, files, communications and collaboration.
Office 365 gives everyone in your business the freedom and flexibility to be more productive wherever they are working because they can access Office from virtually anywhere, across devices, includes business class email with simplified IT.
Office 365 simplifies the technology, allowing your employees and your IT department to focus on the job, enabling greater productivity.
Some of the benefits of Office 365 include:
- Access to your enterprise software from anywhere.
All you need is a PC, tablet or smartphone and an internet connection. From anywhere means you don't have to wait for Office installs or updates
- Collaboration and Sharing from anywhere
Access, mail, recent documents, reports, intranet sites, social features, forms, pc to pc video calls and online meetings from your Office 365 account
- Enhanced office web apps
Use Word, Excel, PowerPoint and OneNote across multiple devices with multiple users, simplifying version management
- Search data across Exchange, SharePoint and Lync with Unified eDiscovery
- With data loss prevention - Create data policies for protecting sensitive information
- Make it easier to work in teams with online services
- Manage your environment without compromising security
Microsoft SharePoint Hosted
Our SharePoint architects can not only build and design your SharePoint solution but also host it in a fully managed local data centre. Our data centre is a secure, enterprise class environment located in Sydney, meaning your data is kept onshore. Access Microsoft SharePoint from anywhere, extending your power to collaborate without the associated overhead of managing the infrastructure on your own. EXPAND FOR MORE »
Dynamics GP Hosted
Professional Advantage is a leading Microsoft partner with an experienced Microsoft Dynamics GP team who has partnered many Australian and international organisations. We have been helping businesses run more efficiently with Dynamics GP for years. With comprehensive out of the box capabilities Microsoft Dynamics GP is available in the cloud and delivered to you with low cost, low risk and fast deployment. We also offer quality support with dedicated Dynamics GP support technicians.
Dynamics CRM Hosted
Acquire new customers and maintain existing relationships, while enjoying all the other benefits of Microsoft Dynamics CRM with the added advantages of uncomplicated start up installation or processes. Hosting Microsoft Dynamics CRM through our PA Hosted offering gives you the benefit of leveraging infrastructure at minimised capital investment, fast deployment capabilities and low risk. Whether you are looking to use Microsoft Dynamics CRM straight out of the box or customise the solution to work the way you do, Professional Advantage has the experience to deliver on those needs.
Backup and Disaster Recovery as a Service (DRaaS)
Our fully managed Backup as a Service (BaaS) delivered through the cloud offers complete peace of mind to our clients by covering the full backup cycle from initial setup and configuration to tracking failures and then restoration of data when required. In addition to being cost effective, this solution significantly reduces the risk associated with manual tape collection to ensure backups are sent offsite. EXPAND FOR MORE »
A BaaS solution can be further extended to a DR as a Service, saving you money and resources associated to setup and manage a replication DR site. Based on your organisations Recovery Time Objective and Recovery Point Objective, PA's DRaaS solution can provision your production environment in our fully managed Private Cloud at the press of a button, in the case of a major disaster at the primary site.
Listed below are some of the key SLAs/Reporting elements included in above services:
- Recoverability of the backup data
- Recovery times
- Retention times/periods
- Response times based on severity
- Backup success rates
- Backup service and infrastructure availability/uptime
- Backup job completion
If you are looking for a Cloud partner who can offer you quality support and the expertise of skilled consultants in Sydney, Melbourne, Brisbane or Perth, Professional Advantage has the local presence to help. Call us today on 1800 126 499.
Supporting our customers is an important part of our business, below are some of the general support and maintenance available:
Complete fixed-cost IT management
Worry-free managed services with no hidden costs.
Access to experienced national Helpdesk personnel
Our helpdesk is manned by skilled support engineers with experience in supporting enterprise desktop and server infrastructure.
Proactive and automated incident management
Leading-edge monitoring and management software with self-healing capability ensures that your systems continue to run optimally.
Monitoring of all servers and desktop computer systems
Managed systems are proactively monitored 24x7 and where possible issues resolved before users are affected. Installed software is tracked to ensure compliance with company policies.
Security and tracking of mobile devices
Location tracking and remote wipe capability to avoid loss of confidential company data.
Monthly asset and health reporting
Easy to understand management-level reports.
Quarterly access to a senior consultant for IT strategy planning and monthly onsite scheduled visits by an experienced support engineer.