Drive business growth, streamline processes, and make informed decisions with an all-in-one ERP solution tailored to your needs.

Why choose PA as Your Dynamics 365 Business Central Partner?

As Australia’s leading Microsoft Dynamics 365 Business Central partner, we understand the unique challenges businesses face—from navigating complex regulations to managing remote workforces. Our tailored solutions and expert local support help you get the most out of your ERP system.

Proven Track Record

With years of dedicated service, PA is synonymous with reliability and excellence in the Business Central community. Our legacy is built on a foundation of trust and proven results, making us the go-to partner for businesses across Australia.

Relationship-Driven Approach

At the heart of our service is a genuine care for our clients. We're not just service providers; we're passionate people who love to see our clients succeed and thrive.

Innovative Enhancements

Benefit from our rich portfolio of PA-developed IP, specifically designed to enhance the capabilities of Business Central.

Client Care Program

A carefully designed modern and comprehensive care program, covering important elements in the successful ongoing lifecycle of your solution, comprising of:

  • Client Management Team.
  • Client Support Team (helpdesk).
  • Release Management.

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Release Management Service

A structured approach to managing the two major releases from Microsoft each year, ensuring best practice is applied to each release and your solution is 100% maintained.

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Transform Your Business with Microsoft Dynamics 365 Business Central

An all-in-one business management solution designed to streamline your operations, increase visibility, and empower you to make smarter decisions. Get ready to unlock the full potential of your organisation with the leading ERP solution trusted by Australian businesses.

What is Business Central?

Microsoft Dynamics 365 Business Central is a comprehensive, cloud-based ERP solution that connects all aspects of your business—financials, sales, service, and operations—into one streamlined platform. Whether you're looking to enhance operational efficiency or make data-driven decisions, Business Central gives you the tools to grow your business with confidence.

 

 

Want to take the first step towards a more flexible, productive future?

Ready to elevate your business to new heights? Download "The Savvy SMB Leader's Guide" and discover how you can move to the cloud with confidence with Microsoft Dynamics 365 Business Central .

Gain insights on building a tailored migration framework, optimising your IT ecosystem, and leveraging AI to enhance productivity.

Download now

See how Business Central helps you get an end-to-end view of your business

Dynamics 365 Business Central puts flexibility at the core of your business, enabling you to start quickly, grow at your own pace and adapt in real time.
Connect Your Business

Bring people, processes, and data together to manage your business end to end.

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Make Smarter Decisions

Get a complete picture of your business with easy to create dashboards and built-in analytics that proactively inform and guide employees.

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Start and Grow Easily

Get up and running quickly and meet your unique business needs by easily integrating add-on applications and industry-specific solutions.

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Connect your business

Bring your Systems and Processes Together
Bring your Systems and Processes Together

Unify your business from finance and operations to sales and marketing with a comprehensive and modern solution. Easily integrate to applications like payroll, banking apps, or custom APIs. Get the same consistent and secure experience whether on a desktop, laptop, tablet or phone. Access customer information, create sales orders, review and approve quotes and purchase orders—wherever business takes you.

Streamline Quote to Cash, all within Office 365
Streamline Quote to Cash, all within Office 365

Shorten the time from quote to cash when you can set up customers or vendors, create quotes, process orders, and submit invoices without leaving Outlook. Send your invoices as PDF attachments that include a PayPal link to expedite payments. Use familiar Office 365 tools to work together and connect with colleagues and customers. Create professional-looking business documents using customisable Microsoft Word templates. Easily export and update data in Microsoft Excel.

Automate and Secure your Processes
Automate and Secure your Processes

Improve productivity and get more done with easy-to-create workflows, audit trails, and enterprise-level security. Connect workflows across sales and accounting to automatically track cash flow. Secure purchasing, credit authorisation, and vendor payment processes with pre-defined alerts and approval workflows.

Make Smarter Decisions

Get an End-to-End View
Get an End-to-End View

Centralise your data from finance, sales, service, and operations to get an accurate end-to-end view of your business. All data stays up to date, so you can spot trends, prevent issues, and deliver great customer experiences.

Sell Smarter and Improve Customer Service
Sell Smarter and Improve Customer Service

Configurable dashboards and multidimensional reports help you analyse key performance indicators (KPIs), inventory, sales, and order status. Easily track ongoing sales performance and leverage actionable insights to focus on customers that have the greatest potential for long-term growth. Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Guide Employees to Optimal Outcomes
Guide Employees to Optimal Outcomes

Use built-in intelligence to predict when and what you need to replenish, ensuring inventory levels are maintained. Leverage sales forecasts to automatically generate production plans and create purchase orders. Avoid shortages and lost sales by automatically offering substitute items when requested items aren’t available. Get built-in recommendations on when to pay vendors to take advantage of vendor discounts or avoid overdue penalties. Manage budgets and monitor progress with real-time data on available resources.

Start and Grow Easily

Tailor to your Needs
Tailor to your Needs

Customise and adapt applications to support your unique business needs. With a simple drag-and-drop interface, you can rearrange fields, rename groups, and reposition elements.

Add Industry or Business Extensions
Add Industry or Business Extensions

Work with a Dynamics 365 partner and leverage pre-built applications (available through the AppSource marketplace) to easily and cost effectively extend Dynamics 365 to fit your industry or business needs. Combine with Power Apps and Microsoft Flow to compose new applications and extend existing business processes.

Be Ready for Growth
Be Ready for Growth

Start with what you need and grow at your own pace to run your entire business in the cloud. Easily import data from other solutions using data migration wizards and assisted setup. Get contextual guidance with in-product tutorials, when and where you need it. Handle the most common business processes from day one, like quotes, orders, invoicing, purchasing, cash management, and reporting. It’s built in the cloud, so it’s easy to set up, manage and scale.

Add-ons available for Business Central

Enhance your Business Central capability with our comprehensive add-ons designed to streamline and improve critical aspects of your organisation:

Collect 365

Our dedicated team of developers and consultants have created Collect 365 for Microsoft Dynamics 365 Business Central. This essential add-on streamlines and automates your debt collection processes in a professional and auditable way.

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Dynaway

Dynaway EAM for Business Central is tailored to boost your organisation’s efficiency by enhancing asset maintenance and management. Embedded within Microsoft Dynamics 365 Business Central, it provides a connected, intuitive experience for managing all your assets.

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Continia

Continia streamlines accounts payable by automating document handling from receipt to approval, while also managing real-time tracking, registration, and approval of employee expenses, connecting receipts with cash and credit card transactions.

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Are you a not-for-profit exploring Business Central?

We can assist you in evaluating Business Central to see if it meets your not-for-profit business needs and objectives. Sign up for your complimentary 2-hour assessment and receive:

  • Recommendation as to the suitability of Business Central.
  • Other recommendations to achieve your objectives.
  • Indicative investment for the implementation.
  • Indicative project timeline.

Sign up now

Dynamics 365 implementers in Sydney, Melbourne, Brisbane, and Perth

 

Over 30 years of partnership with Microsoft, helping organisations achieve more with technology.

300 staff across 7 offices in Australia, United States, and United Kingdom.

90+ net promoter score and 9.7 years average client retention.

Microsoft Tier 1 CSP: Single point of contact for licensing, billing, and local technical support.

Microsoft Cloud Solutions Partner: Professional Advantage is a Microsoft Solutions Partner for six designations:
Azure, Data and AI, Digital & App Innovation, Business Applications, Modern Work, and Security.


Let's make great things happen together

We take pride in the impact we have made in these organisations who trusted us for their deployment of Microsoft Dynamics 365 Business Central.

We can turn your vision into reality.

Complete the form below, or contact us on 1800 126 499 to speak to one of our experts today.

Frequently Asked Questions

Below are the top frequently asked questions about Business Central. View the full list here.

Dynamics 365 Business Central offers flexible pricing and licensing options to suit different business needs:

  1. Subscription model: Business Central uses a monthly subscription model, with pricing based on the number of users and functionality required.
  2. Dynamics 365 Business Central offers two billing options with different price points:
    • Monthly billing: This option provides more flexibility but comes at a higher cost.
    • Annual billing: By committing to an annual subscription, customers can save 20% (current as at July 2024) compared to the monthly billing option.
  3. License types:
    • Essentials: Includes core financial management, sales, and customer service features.
    • Premium: Adds advanced functionality for manufacturing and service management.
    • Team Members: Provides limited access for light users who need basic functionality.
    • Device: The Device license for Microsoft Dynamics 365 Business Central is a specialised licensing option that allows multiple users to access Business Central functionality through a single licensed device. Here are the key features of the Device license:
      • Shared access: Multiple users can use a single device covered by this license simultaneously.
      • Specific use cases: It's designed for point-of-sale devices, shop floor devices, or warehouse devices.
      • Limited functionality: The Device license provides a subset of Business Central capabilities, tailored to specific operational areas.
  4. Full user vs. Team Member licenses: Full user licenses (Essentials or Premium) grant complete access to all features, while Team Member licenses offer restricted capabilities for occasional users.
  5. Additional costs: Factors like implementation services, customisations, and additional storage may impact the total cost.
  6. Not for profit and educational pricing: Special pricing is available for qualifying nonprofit and educational institutions.

License descriptions accurate as at July 2024.

An Accountant license in Microsoft Dynamics 365 Business Central is a free, specialised license type designed for external accountants who manage books and financial reporting for Business Central clients. Here are the key points about the Accountant license:

  1. Free of charge: Business Central includes three free External Accountant licenses with each subscription.
  2. Purpose: It allows external accountants to access their clients' Business Central data to perform accounting tasks and financial reporting.

Business Central integrates seamlessly with several Microsoft 365 (formerly Office 365) applications, enhancing productivity and streamlining workflows:

  1. Microsoft Excel:
    • Export data from Business Central to Excel for analysis
    • Edit data in Excel and update Business Central directly
    • Use Excel for designing analytical report layouts
  2. Microsoft Outlook:
    • Access customer and vendor information directly from emails
    • Create and send Business Central documents (e.g., quotes, invoices) from Outlook
    • View Business Central documents linked in emails and do approval of workflows
  3. Microsoft Teams:
    • Share Business Central data and records within Teams conversations
    • Access Business Central information without leaving Teams
  4. OneDrive for Business:
    • Store and share Business Central files in the cloud
    • Open Excel and Word files directly in their online versions
  5. Microsoft Word:
    • Create document templates in Word for use in Business Central
    • Merge Business Central data into Word documents
  6. Power BI:
    • Create advanced reports and dashboards using Business Central data
    • Embed Power BI reports directly in Business Central
  7. Power Automate:
    • Create automated workflows between Business Central and other Microsoft 365 apps

These integrations allow users to work efficiently across multiple Microsoft applications while maintaining data consistency and leveraging the strengths of each platform. The seamless connectivity between Business Central and Microsoft 365 apps helps businesses streamline their operations and improve overall productivity.

In a Global Market Place, Microsoft Dynamics 365 Business Central’s Multi-Currency functionality is a game changer. Multi-Currency Management: Business Central allows you to manage transactions in multiple currencies simultaneously. You can define currencies, set exchange rates, and perform currency conversions automatically.

  1. Automatic Exchange Rate Updates: It offers integration with financial data services that automatically update exchange rates, ensuring that your currency conversions are always based on the latest rates.
  2. Currency Revaluation: Business Central supports currency revaluation processes, which are essential for businesses with international operations to comply with accounting standards (like IFRS or GAAP). This feature helps adjust the value of foreign currency balances based on the latest exchange rates.
  3. Global Reporting: You can generate financial reports in the currency of your choice. This capability is crucial for businesses with international stakeholders or operations, as it allows for consistent and clear financial reporting across different regions.
  4. Streamlined Transactions: When entering transactions, Business Central automatically handles the currency conversion based on predefined rates or real-time rates, reducing manual effort and potential errors.
  5. Consolidation: For organisations with multiple subsidiaries or entities operating in different currencies, Business Central supports financial consolidation across currencies. This feature helps in creating consolidated financial statements that reflect the overall financial health of the entire organisation.
  6. Audit Trails and Compliance: It maintains audit trails of currency-related transactions, which is essential for compliance and transparency purposes. This capability ensures that all currency conversions and financial activities are traceable and auditable.
  7. User-Friendly Interface: The interface of Business Central is designed to be user-friendly, making it easier for finance teams to navigate and manage multi-currency operations without needing extensive IT support.

Overall, Microsoft Dynamics 365 Business Central provides comprehensive tools to manage multi-currency operations efficiently, from transaction processing to financial reporting and compliance. This capability is particularly beneficial for businesses that operate globally or deal with international customers, suppliers, or subsidiaries.

Yes. Business Central allows for the personalisation of most pages in Business Central. You can add fields, remove fields, move sections.
To personalise screens in Dynamics 365 Business Central, follow these steps:

  1. Access personalisation mode: Click the gear icon in the top right corner and select "Personalise" from the dropdown menu.
  2. Modify elements: Once in personalisation mode, you'll see red icons next to various elements on the screen. These icons allow you to:
    • Hide or show items by clicking the red icon and selecting "Hide" or "Show"
    • Move items by clicking the red icon and dragging them to a new location
    • Add new fields by using the "+ Field" option to access a list of available fields
  3. Freeze columns: In list views, you can freeze columns to keep them visible while scrolling. Click the red icon next to the column header and select "Set Freeze Pane".
  4. Rearrange columns: In list views, drag and drop columns to reorder them.
  5. Customise card pages: On card pages, you can rearrange fields within designated sections using drag-and-drop actions.
  6. Save changes: When finished, click "Done" to save your personalisations.

Remember that these personalisations are user-specific and won't affect other users' views. For system-wide changes, administrators can use the "Design" mode instead of ‘Personalise’ mode.

In Microsoft Business Central, users have a convenient feature for numeric fields such as cost or quantity. Instead of performing calculations separately, they can input mathematical formulas directly into these fields. The system automatically computes the result and displays the final value. For instance, if a user types "32+71" into a numeric field, Business Central will instantly calculate the sum and show "103" as the field's value. This functionality streamlines data entry and reduces the likelihood of calculation errors, enhancing overall efficiency in financial and inventory management tasks.

Learn more with our recent webinars

Why Choose Microsoft Dynamics 365 Business Central?

Here’s how Business Central helps you achieve more with less effort:

Unified Financial Management

Access real-time financial data that helps you manage your budget, cash flow, and reporting from a single, easy-to-use platform. Automate financial tasks to focus more on strategy and less on manual work.

Streamlined Operations

Integrate your supply chain, manufacturing, and operations in a single solution to improve efficiency and reduce operational costs. Keep track of every moving part in your business—right down to the smallest details.

Data-Driven Decisions

Leverage built-in business intelligence to make informed decisions with real-time reporting and dashboards. Gain insights across all departments, helping you identify growth opportunities and improve performance.

Scalable and Flexible

As your business grows, Business Central scales with you, offering flexible configurations and integrations that adapt to changing needs.

Local Australian Support

Get peace of mind knowing you’re supported by Australia’s best Business Central partner, with expert local consultants ready to help you every step of the way.