Modern Managed Services
Managed IT Services built to support the modern workplace.
With your business operating with remote workers and leveraging cloud-based platforms, does your managed service provider (MSP) do more than just keep the ‘lights on’ for you? Do they provide more than just fixing your network, servers, or desktops like most traditional MSPs do? Can you engage your MSP quickly to help your organisation innovate, reduce risks, and work more effectively while responding to your evolving business needs?
Go beyond the traditional services of an MSP and switch to a modern one that combines enablement services, dedicated support, and leading-edge monitoring tools so you can:
Take full advantage of Microsoft 365 to transform your business digitally.
Utilise Microsoft 365 and Azure’s security tools to guard against cyber threats.
Ensure your staff’s PCs are running smoothly and securely.
Safeguard your network and IT infrastructure security and run optimally.
Our modern approach to managed services combines our ENABLEMENT expertise to provide you with a vision to adopt and embrace the tools in Microsoft 365 and Azure that you are already licensed for, on top of providing helpdesk and cloud management SUPPORT using leading-edge monitoring TOOLS.
Explore our range of Managed Services offerings.
Take full advantage of Microsoft 365 to transform your business digitally. Our Modern MSP services include:
Utilise Microsoft 365 and Azure’s security tools to guard your business against cyber threats. Our dedicated team of support engineers and security professionals will help to manage your:
We keep an eye on your staff’s PCs to ensure they’re running smoothly and securely, covering:
We help ensure that your network and IT infrastructure are secure and running optimally by helping you manage:
One of the best IT project rollouts
I’ve been involved with
John Boyd, CIO, TEEG
Take a close examination of how your current MSP is supporting you today. If you are experiencing any of the five signs we described in this resource, it may be time to explore working with a Modern MSP.
The combined technical expertise, use of leading-edge monitoring tools, our local presence in Sydney and Melbourne, and our proven operational processes make us an ideal modern Managed Services Provider to support your ever-evolving IT needs. Our Microsoft Cloud Solutions Partner designation and Tier 1 CSP status uniquely position us to provide modern managed services while guiding you on the Microsoft licenses you need and helping you to maximise the existing ones you already have.
Partnering with us delivers better value for your business:
We have in-depth knowledge in implementing and supporting Microsoft 365, Dynamics 365, and Azure, helping your organisation to take full advantage of the platform’s latest enhancements.
We can help you utilise Microsoft 365 for an integrated security solution while providing you instant access to some of the industry’s most qualified support engineers and cybersecurity professionals.
We boast 82+ net promoter score and an average of 9.7 years average client retention across the business, made possible by our dedicated and experienced consulting and support teams.
Get proactive systems monitoring using the Microsoft Defender suite that covers incident response, threat detection alerts, endpoint protection, security monitoring, and vulnerability management.
Choose from monthly, quarterly, or annual billing agreements. Our invoices are transparent and easy to understand, detailing the service inclusions of what your business is paying for.
Make sense of what transpired in your support tickets with our monthly reporting analysis, investigation reviews, and findings discussion with your key business stakeholders.
Explore what our combined Enablement, Support, and Tools approach to providing Modern Managed Services can do for your business. A 30-minute call with one of our Cloud and Infrastructure strategists is all you need to discover your various options.
Complete the form below, or contact us on 1800 126 499 to speak to one of our experts today.
Check out what else we have to offer in line with providing modern support services for your business.
Find the answers to the most frequently asked questions about Modern Managed Services.Check the FAQ
Download this quick summary of how you can benefit from our Modern Managed Services.Download datasheet
Read our latest blogs to learn more about our Modern Managed Services.Read blogs
Read our team’s latest insights, best practices, and tips about IT and security.Read blogs