Automating and standardising your business processes and workflows and integrating them with other critical applications used in your organisation is now easier than ever, thanks to business process management (BPM) solutions. BPM can be applied to a full range of processes from the large, complex, and complicated, to the small, isolated, day-to-day processes that keep your business running.

Business rules

Make process routing decisions based on predefined business rules.

Escalations

Automatically escalate a task to a designated person if it hasn't been attended to after multiple notifications.

Notifications

Set up custom SMS, email, or chatbot notifications on a process-by-process basis.

Business activity monitoring

Monitor key business process KPIs in real-time to identify bottlenecks and ensure compliance with SLAs.

Streamline your business processes

power platform

Microsoft Power Platform

Build agile business processes with the power of low-code technology.

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xmpro

XMPro

Build and deploy digital twins, event intelligence apps and digital processes.

  • Empower your SMEs with intelligent integration.
  • AI and advanced analytics.
  • Visually orchestrate your data flow.
  • Embed interactive 3D models in your digital twin apps.
  • Trigger prescriptive recommendations when critical events happen.
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Better together with these IT solutions

Improve user experiences and further optimise your workflows when you connect your business processes with these technologies.

Enterprise Resource Planning

Financial management systems to consolidate your organisation’s operational and financial processes.

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Customer Relationship Management

Provide your sales and marketing teams with insights and tools that help them engage and serve your clients better.

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Collaboration and Content

Centralise communication and enable secure content sharing and team collaboration with modern office productivity tools.

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Teamwork hub

Chat, call, meet online, share, store content, and integrate your business apps all in a single hub for teamwork.

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Security

Ensure your business apps are secure to keep your confidential data safe.

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