Business Process
Management
Better manage the processes and workflows
within your organisation.
Business processes are the activities and tasks performed within your organisation that form the links between your people and your management systems. Without a plan in place to ensure smooth transitions between the areas of your business, actions that should be standard become disjointed and dis-integrated from other processes.
Business process management (BPM) is the automation and standardisation of business processes, delivering workflow controls and integration with other business applications. BPM can be applied to a full range of processes from the large, complex, and complicated, to the small, isolated, day-to-day processes that keep your business running.
How business process management software will help you
Business rules
Make process routing decisions based on predefined business rules.
Escalations
Automatically escalate a task to a designated person if it hasn't been attended to after multiple notifications.
Notifications
Set up custom SMS, email, or chatbot notifications on a process-by-process basis.
Business activity monitoring
Monitor key business process KPIs in real-time to identify bottlenecks and ensure compliance with SLAs.
Our software solutions
XMPro helps organisations manage complex workflows where the path is not always known in advance, and where failure means compliance risk, financial losses, and reputational threat.
Innovate quickly and easily using a single platform that connects your data, automates workflows, and leverages the power of artificial intelligence. Learn more about Microsoft Power Platform.
Considering a Business Process Management Solution?
Contact Professional Advantage
Why choose Professional Advantage?
Our extensive experience and team of BPM experts can help you gain control over your organisation's processes. Move beyond cost savings and efficiency, and become more adaptable to changing market and customer dynamics.
We bring more than 30 years of industry and technical expertise to our IT projects backed by our growing team of certified and experienced developers, architects, project managers, and change managers. Our growing list of verifiable projects and client references speak of our track record and the quality of our engagement and project delivery.