Discover client focus with Professional Advantage

Clients choose Professional Advantage because we tailor our offerings around what they tell us they need.

Comprehensive Support:

  • Receive end-to-end support for every aspect of your business operations.
  • Explore our client community and discover the power of shared insights and experiences.
  • Access our user-friendly web-based self-service system for efficient case management.

Tailored Engagement:

  • Manage your support cases with ease through our intuitive online platform.
  • Benefit from a dedicated Client Management Team committed to your success.

Continuous Empowerment:

  • Elevate your expertise with our training session, webinars, user groups, and informative newsletters.
  • Stay informed about the latest industry trends and developments that matter to your business.

Benefit from a partner that understands your vision

Your strategic solutions partner should be more than simply a provider. They should be your trusted collaborator and adviser, dedicated to helping you thrive and achieve more in an ever-evolving digital landscape.

Compared your partner?

Think you deserve better? Make the switch to a solutions partner that goes beyond the ordinary. Join us in shaping your success through unparalleled support, tailored engagement, and continuous empowerment.

Are you ready to elevate your partnership?

If you are using any one of the below systems, then we want to partner with you

Why clients choose us

Unparalleled Support:

  • Dedicated support resources across multiple solutions.
  • Over 15 support staff boasting an average tenure of 7 years and 10+ years of hands-on experience.
  • Support team Net Promoter Score of 90 = “highly satisfied and enthusiastic about our service”.
  • Over 80% of support cases resolved within two business days.

Microsoft Expertise:

  • Hold all six partner designations with Microsoft.
  • A team well-versed in the entire Microsoft suite.

Personalised Service:

Client Management team comprising:

  • Inside Account Manager: A trusted point of contact to align our solution with your strategic goals and ensure seamless communication.
  • Client Success Manager: Your advocate for success, focusing on your satisfaction and helping you extract maximum value from our partnership.

Continuous Communication:

  • Stay informed and ahead with industry-specific newsletters, blogs, and vlogs.
  • Learn from insightful webinars, including deep dives into new features and Year End essentials.
  • Appreciate vibrant user community meetings, fostering networking and shared experiences.