Supercharge your Service Team with Dynamics 365 Business Central

Business Central keeps track of all items that require servicing. You can raise a service quote, turn it into an order, and then conduct the repair on-site or at-base, as well as invoice the customer for parts, for labour and any extra charges such as call-out fees. The system can even tell you when the next scheduled service is, keeping your customers well informed.

In this webinar, you will see how Microsoft Dynamics 365 Business Central enables organisations to supercharge their servicing operations and develop a modern business model.

Key takeaways:

See how Business Central creates service items automatically.

See how Business Central creates service items automatically.

Raise a service order to control everything to do with a repair/service.

Raise a service order to control everything to do with a repair/service.

See how Business Central automatically handles Warranty Discounts.

See how Business Central automatically handles Warranty Discounts.

Keep control of unfinished service orders in the business.

Keep control of unfinished service orders in the business.


Who Should Attend?

This webinar is intended for Australian businesses across all sectors, but specifically for:

  • C-Level Executives
  • Managing Directors
  • Finance Managers
  • Operations Managers
  • IT Managers
  • Service Managers
  • Business Users

Our Presenters:

Robert Giannini

Robert Giannini
Pre-Sales Consultant & Business Development Manager

Robert is a Microsoft Dynamics specialist who has been working with Professional Advantage for more than a decade and has played an integral part in over 200 Microsoft Dynamics projects. His specialty is helping organisations improve their business systems through industry-leading software solutions.

Sammy Pinkus

Sammy Pinkus
Senior Business Central Consultant

Sammy has been solving business problems for over 35 years through innovative thinking, consultation, and software development. He was one of the first Australians to be trained in Dynamics NAV more than two decades ago, working with NAV/Business Central ever since, and has been appointed by Microsoft to be Australia's 'Lead Microsoft Certified Trainer' in Dynamics. He has implemented and supported NAV/Business Central sites internationally, and across industries including travel, warehousing/distribution, importing, and not-for-profits.

Find out more about the Microsoft Dynamics 365 Business Central solution to gain a competitive advantage in 2020!

Register