Generative AI Consulting Services from Professional Advantage Australia

Artificial Intelligence (AI) has been used to understand and recommend information historically, but now with Generative AI (GenAI), it can also help us create new content in the form of written text, audio, images, or videos.

While the technology is still evolving, most business decision-makers are keen to explore and learn how AI can give their business a competitive edge, enhance efficiencies, and accelerate innovation.

Early adopters have already seen the dramatic impact of adopting AI using products like ChatGPT or Microsoft Copilot.

Want to jump on the AI bandwagon?

You came to the right place. We are here to assist you with steering your AI journey from ideating use cases, assessing your readiness, planning and implementing the solution, and providing user training and support.

Top AI Use Cases

Image Recognition
HR Resume Screening
Fraud Detection
Demand Forecasting

Voice Assistants for Internal Operations
Sentiment Analysis for Product Reviews
Personalised Marketing Recommendations
Real-time Language Translation

Predictive Maintenance
Customer Support Chatbots
Document Automation and Analysis
Automated Financial Analysis

Microsoft AI solutions we leverage

Microsoft 365 Copilot

Microsoft 365 brings generative AI into the full Microsoft Office suite, Microsoft Teams, and Microsoft Viva to help drive employee productivity all through the power of the Microsoft graph.

Azure OpenAI

Take advantage of Azure OpenAI’s large-scale, generative AI models, which combine a deep understanding of language and code, to build transformative solutions, all within the security of your company’s Azure subscription.

Power Platform Copilot

Microsoft has integrated Copilot into the full Power Platform suite to help both pro and citizen developers create visualisation, low-code applications, workflows, and virtual agents while leveraging generative AI.

Dynamics 365 Copilot

Microsoft has integrated Copilot into the full Dynamics 365 suite including Sales, Customer Service, Customer Insights, Marketing, etc. through content creation and content summarisation scenarios all focused on helping organisations better serve their customers.

Copilot Studio

Create custom copilots without the traditional coding skills! With Copilot Studio, a conversational AI platform, anyone can design chatbots using natural language or a graphical user interface.

Our AI Consulting Services

Use Case Development

Our team assists in identifying possible use cases for generative AI to solve problems or address specific needs in your organisation. We will assess its viability and work with you to prioritise specific use cases while providing you with insights on its potential impact.
AI Infrastructure Readiness

We conduct an in-depth assessment of your AI infrastructure, analysing your data storage management to secure and access large datasets, compute resources to power complex algorithms, and data processing frameworks to transform data into actionable insights.
Best-fit AI Solution Planning

We will help you plan and develop a systematic strategy to implement AI that is best suited to achieving your desired business outcomes while minimising the risks of negative consequences through Responsible AI planning.
AI Solution Deployment

Our team will use the best strategy to deploy AI for your organisation – from orchestrating project management, aligning technical development with your business objectives, and getting AI solutions off the drawing board into operational success.
AI Training and Support

We will provide your users with the knowledge and resources to successfully adopt AI in your organisation through our virtual end user training. For further technical assistance, our Modern Managed Services team can be reached either through phone, email, or logging a ticket in our support portal.

Accelerate your AI Adoption

Get started with your AI journey through any of these pre-packaged workshops.

2-hour consultation

AI Readiness Consultation

This complimentary consultation will help assess your organisation’s AI readiness. Our team will evaluate your organisation’s data strategy, identify potential use cases, and provide a documented summary at the session's end to ensure you have actionable insights to move forward.

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Helping you unlock the transformative power of AI

If you are looking for a reliable and proven IT partner to help you successfully adopt AI, look no further than Professional Advantage.

Over the past 35+ years, we have helped thousands of brands digitally transform with Microsoft solutions and services. Our team’s extensive technical experience, effective problem-solving skills, and rapid adoption of new technologies have led us to add AI to our existing IT consulting services.

We pride ourselves on having a consistently high 90+ net promoter score and 9.3 years of average client retention, which speaks volumes about our commitment to delivering quality, impactful, IT consulting services.

Our clients choose to work with us because we offer:

Customised strategies

We understand that each organisation has unique requirements for adopting AI, so we develop tailored strategies that best suit your business needs.
In-depth analysis

We conduct thorough assessments and analysis of your IT infrastructure, information management and data security to mitigate risks and prepare your environment for AI.
Microsoft Expertise

We bring highly specialised knowledge and skills across Microsoft’s three clouds – Microsoft 365, Dynamics 365, and Azure – including licensing as a Microsoft Tier 1 CSP.
Ongoing support

We provide ongoing end-user training and continuous support for your AI systems.