For more than two decades, Professional Advantage has been successfully supporting and maintaining Infor SunSystems for hundreds of our clients.
Headquartered in North Sydney, Professional Advantage possesses an unmatched skill‑set in the Financial Management, Business Intelligence, and Performance Management solutions arena. We bring that expertise to every SunSystems implementation and support engagement.
Our team are here to support your consulting and training needs with Australia-based SunSystems architects, business analysts, system developers, and help desk professionals.
Additionally, our SunSystems offering is complemented by a range of useful add‑ons we have developed in‑house. These include e-procurement, collections management, consolidations, bank reconciliations, and more. Whilst we specialise in SunSystems, we also extend to all the supporting and complimentary applications from Microsoft, and our rich solution portfolio extends beyond ERP/Financials, to include Client Relationship Management, Intranets/SharePoint, Business Intelligence, Corporate Performance Management, Business Process Management, and much more.
Complete the form, or call to speak to one of our team members today.
Our clients have a personal Client Management Team, comprising an Inside Account Manager and a Client Success Manager. Their roles are to work with our clients to maintain the quality of their system, and to progress beyond this system, with the key aim to help our clients and their organisations achieve more.
If you have an urgent problem after normal business hours, you may dial the support hotline number and you will be given options to divert your call to an on-call Support Consultant.
In Touch with Sun is the quarterly newsletter for Infor SunSystems that Professional Advantage sends to clients. The email contains advice from consultants, tips and tricks, upcoming client events, updates, and common support issues to allow you to combat them earlier.
We offer myPA, a web-based client portal that allows for submission, tracking, and resolution of support issues. It allows you to log, update, and manage your support cases.
Access to our extensive self-service knowledge base with over 14,400 useful hints and tips.
“Working with Professional Advantage has been a great experience. Their project management & help desk are fantastic & they are very professional in their approach to implementation.”
