Our Online Client Support Centre offers you internet access to log support calls, review the status and history of your calls and search our extensive knowledge database.
Click here to register for eService.
Interactive Support Service
Our Helpdesk has the ability to directly view what you're seeing and/or doing by logging into your system using a standard internet browser. GoToMeeting works with existing firewall technology, password protection and encryption to protect sensitive data.
24 Hour Service
If you have an urgent problem after normal business hours, you may dial the support hotline number and you will be given options to divert your call to an on-call Support Consultant.
Ph: 1300 658 608
Every week, an email is automatically generated and sent to you detailing the status of current issues logged with the Helpdesk.