Key Points

Talent International is a global IT recruitment and tech solutions organisation.

They identified a need to migrate from their existing ERP solution to one that would meet the needs of their evolving and growing business.

Selected Business Central and Professional Advantage, leveraging their PRISM framework for clarity, stakeholder alignment, and establishing a strong foundation.

Achieved transformation in visibility, productivity, and governance, making it their most successful project to date.

The organisation continues to evolve, leveraging Power BI for self-serve analytics and planning future initiatives with Business Central at the core.

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"PA developed the reports that met our vision, and our in-house Power BI experts were able to shadow and learn throughout the process.”

Megan Woodbury, COO, Talent.

As a global IT recruitment and technology solutions provider, Talent International has always recognised the importance of data in driving decision-making. With an existing foundation in Microsoft Power BI and some internal capability, they were already generating business insights from their data. However, as their operations evolved and they embarked on a broader transformation project with Microsoft Dynamics 365 Business Central, the team saw an opportunity to take their reporting to the next level.

While their in-house team had a solid grasp of Power BI, there was a growing recognition that more could be achieved. As part of their Business Central implementation with Professional Advantage (PA), they requested support and consultancy for the next stage in their Power BI journey.

This engagement was built around collaboration.

PA brought the expertise to develop more advanced reporting and help shape the strategic use of Power BI, and Talent worked alongside their consultants, ultimately preparing to manage and maintain the solution independently.

For Talent, the success of this arrangement has been as much about mindset as technical delivery.

“PA have not been protective or restrictive of their knowledge or outcomes. Instead, they have openly shared their expertise and worked in partnership with us to ensure we could self-maintain.”

Today, Power BI is widely used across the organisation, with most staff having access to meaningful, real-time insights. Beyond internal reporting, it has grown into a powerful value-add for clients.

“Power BI has allowed us to generate client-facing reports and creatively engage stakeholders with data that is clear, impactful, and tailored to their needs.”

By combining a strong internal foundation with expert support from PA, Talent has not only enhanced their reporting capability but also embedded a culture of data-driven thinking, laying the groundwork for continued innovation and client engagement through Power BI.

 


 

Read more about Talent below:

Discover their Business Central journey in this case study

Read more

Find out about their long-standing relationship with PA in this client story

Read more