Log it

Our online client support portal allows you to:

  • Create new support cases.
  • Review status and history, and update existing cases.
  • Search knowledge databases.

Log your request at my.pa.com.au


Our client support centre is staffed with dedicated service professionals who are available 9:00 AM to 5:00 PM local Sydney time, Monday to Friday. For urgent problems outside of these hours, you will be connected with a support representative. 

Call us at: 1300 658 608


You can email our client support centre at any time of the day, and we will respond during normal support hours.

Email us at: support@pa.com.au

Looking for our Support Service Level Guide? You can find it here.