Recovery and beyond:

What does association leadership look like in the next 12 months?

In a very short time, the landscape for membership organisations has drastically changed. Remote working, ever-changing government mandates and guidelines, event cancellations, new legislation—the list goes on.

It’s not all bad news. In challenging times, your members look to you for guidance in navigating the new landscape. With great leadership, the Covid-19 pandemic represents an opportunity to maximise trust, re-engage your members, and to discover new ways to connect and empower your member base.

Association Executive Services

Join Nick Koerbin, from Association Executive Services, and Dennis Dalla Costa, from Professional Advantage, as they lead a panel discussion with association leaders from a number of different industries.

Key topics:

What does the “new normal” look like for associations?

What does the “new normal” look like for associations?

How to meet the needs of your members and stakeholders.

How to meet the needs of your members and stakeholders. 

Communicating effectively and creating meaningful engagement.

Communicating effectively and creating meaningful engagement.

Digital transformation.

Digital transformation.


Panel of Association Leaders

Chiang Lim
Chiang Lim

CEO, Australian Child Care Alliance (ACA) NSW

Chiang Lim is the CEO of The Australian Childcare Alliance (ACA) NSW, the peak association representing the privately-owned childcare sector and providing 1,600 childcare services. Their members employ over 25,000 staff and support over 125,000 families. ACA provides advocacy, policy, and regulatory support and advice; member services; and professional development for their members across the state. Chiang has over 20 years of senior executive experiences from government, not-for-profit, industry association, fast-moving consumer goods (FMCG), business insurance, defence, information technology, and telecommunication sectors.

Sean Rooney
Sean Rooney

CEO, Leading Age Services Australia (LASA)

Sean Rooney is the CEO of Leading Age Services Australia (LASA). LASA is the national association for all providers of age services across residential care, home care, and retirement living/seniors housing, and represents the providers of age services of all types and sizes within Australia. The aged care system in Australia has been under an unrelenting spotlight during COVID-19 and through a Royal Commission, meaning Sean Rooney, in his role as CEO representing LASA members, has had to draw on all his skills and experiences every day. In this Q&A session, Sean will share his experience as a leader in the age care sector and strategies he is planning to adopt in leading LASA towards recovery.

About the Speakers

Dennis Dalla Costa
Dennis Dalla Costa

Business Development Manager

Dennis joined Professional Advantage as Business Development Manager in 1999 and has seen major changes in both technology and vendors within the sector over the past 20 years. He has consulted within a large number of mid-market enterprises, helping them enhance their business processes via technology and advising on how best to deploy various technologies to enable enterprises to become 'high performing'.

Nick Koerbin
Nick Koerbin (FSAE)

Executive Director Association Executive Services

Nick is the Executive Director and Founder of AES, and with over 30 years of management expertise is one of the most experienced NFP leaders in Australia. He holds a Bachelor of Arts and a Graduate Diploma in Management; has a fellowship of the Quality Society of Australasia; and is a former board director, state president, and fellow of the Australasian Society of Association Executives and member of the American Society of Association Executives.

Register now to join the conversation.