Current partner not meeting your expectations?

More than 320 organisations choose Professional Advantage as their GP partner. Here are some reasons why:

  • 80% of cases are confirmed resolved by the client on the same day they were logged (measured across a 4 week window)
  • 100% of calls to our support line are answered - our clients never speak to an answering machine
  • We have 12 dedicated GP support staff with an average of 7 years customer support experience
  • Every client receives personalised service from a dedicated Account Manager
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and more...

What else you can expect from Professional Advantage?

  • Free monthly webinars showing you tips and tricks around functionality and capabilities of GP, and keeping you up-to-date with ways to extend the use of your software
  • Unlimited access to CustomerSource; a secure, password-protected area that provides you with self-help tools 24 hours a day
  • Free documentation and demonstrations to help you close your year end, ensuring a stress free process
  • Free induction training for new users
  • These are just a few of the reasons why Professional Advantage is the most popular Microsoft Dynamics GP partner, read our SupportPlus brochure to find out more!

Not sure how to transfer Microsoft partner? It’s easier than you think, read our guide on how to transfer Microsoft partners.

Support Servcies

Watch this short video on Microsoft Dynamics GP Support Services

 

We’re the GP upgrade experts

Here are some of the reasons why:

Proven methodology
Our experience
3rd party products

Proven methodology

To complete upgrades from our initial upgrade site audit,  managing the upgrade project through to successful go-live

Our experience

We have performed over 1,000 GP upgrades

3rd party products

We review your 3rd party products and customisations as part of the upgrade process to see if there are better alternatives

Test upgrade
Our flexibility
Training
Free review

Test upgrade

To identify any issues before your live upgrade

Our flexibility

We minimise down-time by allowing a weekday or weekend upgrade

Training

Is provided covering what’s new in the new version

Free Review

We review your technical requirements and discuss your deployment options​

Custom development in Microsoft Dynamics GP

Professional Advantage has developed many applications that enhance Dynamics GP. These include BankPro, Collections Management, EmailPro, National Accounts, Company Data Archive and more.

Microsoft has recognised Professional Advantage’s Independent Software Vendor (ISV) capabilities, with some applications being acquired by Microsoft and incorporated into the main Dynamics GP product family.

Custom development

Considering transferring your GP support?

Contact Professional Advantage

General Enquiries
Call us today 1800 126 499
Customer Support
Live Chat
Customer Support
Request a call back to discuss your GP support requirements

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Moving GP to Cloud

Moving GP to the cloud

Organisations can now choose whether to deploy Microsoft Dynamics GP on-premise or in the cloud. The web client will be particularly suited to organisations that have users in many remote sites or with a large number of telecommuting employees.


Try before you buy - speak to our Support Manager!

If you are looking for a Microsoft Partner who can provide support that will help you achieve more and improve performance, give us a call now! Don’t just take our word for it, why don’t you try before you buy? Do you have an outstanding support issue that your existing partner is just not figuring out? Let us solve the problem FREE, call us on 1800 126 499 to find out more.

Try before you buy

Year End Process

Watch this demo and learn how to close your year end

 

We save failed Microsoft Dynamics GP implementations too

Many of our clients have switched their support to Professional Advantage after their original partner implemented GP poorly, or didn't take into account their requirements.

If you are looking for an experienced Microsoft Dynamics GP partner who can offer you quality support and the expertise of skilled consultants in Sydney, Melbourne, Brisbane or Perth, Professional Advantage has the local presence to help. Call us today on 1800 126 499.