Microsoft Dynamics GP Field Service Management

Turn service calls into revenue opportunities with a field service management solution from Professional Advantage and Microsoft Dynamics GP.

Whether your organisation maintains mining equipment or installs telecommunication cables, field service businesses need to deliver a great customer experience every time. They also need to stay profitable.

Dynamics GP is packed with field service friendly features to improve customer satisfaction and drive revenue.


Is Dynamics GP the right field service management solution for you?
Dynamics GP is ideal for service-based organisations that want to streamline accounting, distribution, and service processes.


Contract administration.
Field service workers need to focus on getting the task done, not filling out paperwork. Dynamics GP handles unlimited numbers of contracts, as well as renewals, periodic billing, and associated revenue and expenses.


Service call management.
Dynamics GP keeps your service call processes running smoothly. It can track calls against a contract, service, or inventory, automatically escalate service calls, and even assign the right technician for the job.


Depot management.
Dynamics GP is a one-stop platform for tracking parts, labour, and expense information.


Preventative maintenance
The phrase “if it ain’t broke, don’t fix it” doesn’t always ring true for machinery or other equipment. Dynamics GP forecasts and tracks scheduling and maintenance requirements based on time in service or product use.