Frequently Asked Questions for Dynamics 365 Finance and Operations - Rescue and Recovery
We are still working with our current SI partner. Can we still bring you in?
Yes. The Health Check is intentionally independent and time-boxed. Many of our most successful rescues began while the original partner was still on the ground. Boards and audit committees expect this kind of due diligence at this stage of a troubled programme.
How quickly can you start?
A Health Check typically starts within two weeks of signed engagement. Remediation pods are mobilised within three to four weeks. Where the situation is genuinely critical we have moved faster, but we will not over-promise.
Will you tell us when we should walk away from the current system?
Yes. Our Findings Report explicitly recommends Stabilise, Recover, or Re-implement based on what the diagnostic shows. We have an interest in your long-term outcome, not in maximising the size of the next engagement.
Are you only for large enterprises?
No. Our sweet spot is Australian mid-market organisations from AUD $50M to $2B revenue. We have also rescued government and not-for-profit programmes.
Is there a cost to the first conversation?
No. The first consultation is 45 minutes, free, and gives you a candid view of whether a Health Check is the right next step, or whether a different conversation entirely is.
Can you work alongside our internal IT team?
Always. Our rescue pods are designed to operate as an extension of your team, not a replacement for it. We transfer knowledge as we go.