DYNAMICS 365 FINANCE AND OPERATIONS
Is this you?If you recognise three or more of these, you are not alone and the problem is fixable. Your go-live date has moved more than once.
Your project is meaningfully over its original budget.
Users are running parallel processes in Excel or your legacy system.
Month-end close is taking longer, not less, since go-live.
Your relationship with your current implementation partner has broken down.
You have a new CFO, CIO, or executive sponsor inheriting an in-flight programme.
Auditors, regulators, or a board deadline are no longer comfortably in the future.
Your team has lost confidence; quietly, but unmistakably.
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Two-week diagnosis
Fixed-price, fixed-scope, fixed-duration. No open-ended consulting.Senior-led teams
Solution architects and senior consultants. Based in Australia.Productised IP
Ready-built Enhancement Packs deployed in days, not built in months.A long-term home
Managed Services and Release Management when the rescue is done.A ladder, not a leap
Dynamics 365 Finance and Supply Chain Management projects are business-critical. When they go well, they give finance, operations, procurement, warehousing, manufacturing, and leadership teams the control and visibility they need to run with confidence.
But when an implementation starts to drift, the impact is felt quickly. Timelines move. Costs rise. Testing exposes unresolved issues. Users lose confidence. Reporting becomes difficult to trust. Workarounds multiply. And executive sponsors are left asking whether the project is still on the right path.
Professional Advantage helps organisations recover troubled Dynamics 365 Finance and Operations projects. Whether your implementation has stalled, your go-live is at risk, your current partner relationship has broken down, or your live system is not delivering the value expected, we can help you assess the situation and create a practical path forward.
Our engagements are sold independently or as an escalating sequence. Most engagements start with the Implementation Health Check.
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2 weeks · Fixed price · From $15k Implementation Health Check. Learn more → |
An independent two-week diagnostic across configuration, data, integrations, customisations, governance, licensing, and adoption. Delivered by senior, Australian-based consultants. You get a Findings Report and a prioritised, costed roadmap your board can act on. |
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From 4 weeks · 40-hour blocks Targeted Remediation Programme. Learn more → |
A focused engagement against your highest-priority workstreams, purchased in 40-hour blocks for cost certainty. A senior consultant works alongside your team to fix what is broken: workflows, integrations, licensing, security, intercompany, AP/AR, tax. |
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3–9 months · Milestone-based Recovery Programme. Learn more → |
A structured multi-workstream programme to restore the platform end-to-end. We re-configure broken processes, redesign integrations, retrain users, re-baseline governance, and put release management in place. Delivered by a senior-led pod, using PA's Enhancement Pack IP to compress the path. |
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6–12 months · Phased fixed price Re-implement. Learn more → |
Sometimes the right answer is to start again, but smarter and faster. We re-implement Dynamics 365 on a clean foundation using our Enhancement Packs (Basic, AP/AR, Integration) and 30 years of Australian Microsoft Dynamics delivery experience to accelerate every phase. |
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Our engagement principle Our remediation programmes require a minimum 20 hours per week of dedicated consulting commitment from PA, and corresponding attention from your team. Part-time arrangements do not deliver outcomes. The logic is simple: continuity is what gets you back to value. |
A national education services organisation
Implementation by offshore and local contractors had stalled pre go-live. PA was brought in mid-stream, provisioned the environment, completed the go-live, and now provides ongoing Release Management and Support.
A global data and AI company
A multi-entity, multi-country Dynamics 365 Finance & Operations environment transferred to PA mid-programme. We ran a full system review and now lead a continuous programme of remediation and value delivery under Managed Services with Release Management.
An Australian e-settlements technology business
Rescue and stabilisation of a Dynamics 365 Finance environment. Broken integrations were remediated and customisations rebuilt to fix downstream finance processes, and support readiness was restored despite significant internal team churn.
ERP done right
We are known for rescuing struggling ERP projects. It is what our existing clients say about us, and it is how we work.
Senior-led, on-shore teams
Your engagement is led by experienced solution architects and senior consultants. Based in Australia. Accountable to you.
Productised IP, not custom from scratch
Our Enhancement Packs (Basic, AP/AR, Integration) are deployed in days, not built in months. ABN lookup, BPay, ISO20022, SFTP with PGP, security workspaces and more.
Flexible engagement models
Two-week fixed-price Health Check, 40-hour block remediation, milestone-based recovery, or fixed-price re-implementation. We match the model to your situation.
Independent by design
The Health Check is fixed price and time-boxed. If salvage is not the right answer, we will tell you. We have no interest in making the project bigger.
A long-term home
When the rescue is done, you do not have to find another partner. Our Client Care and Release Management practice has been keeping Microsoft environments safe and current for decades.
Microsoft pedigree
A long-standing Microsoft Solution Partner in Business Applications. Australian-headquartered with offices in Sydney, Brisbane, Melbourne and Perth, plus Denver, Fargo and London.
We are still working with our current SI partner. Can we still bring you in?
Yes. The Health Check is intentionally independent and time-boxed. Many of our most successful rescues began while the original partner was still on the ground. Boards and audit committees expect this kind of due diligence at this stage of a troubled programme.
How quickly can you start?
A Health Check typically starts within two weeks of signed engagement. Remediation pods are mobilised within three to four weeks. Where the situation is genuinely critical we have moved faster, but we will not over-promise.
Will you tell us when we should walk away from the current system?
Yes. Our Findings Report explicitly recommends Stabilise, Recover, or Re-implement based on what the diagnostic shows. We have an interest in your long-term outcome, not in maximising the size of the next engagement.
Are you only for large enterprises?
No. Our sweet spot is Australian mid-market organisations from AUD $50M to $2B revenue. We have also rescued government and not-for-profit programmes.
Is there a cost to the first conversation?
No. The first consultation is 45 minutes, free, and gives you a candid view of whether a Health Check is the right next step, or whether a different conversation entirely is.
Can you work alongside our internal IT team?
Always. Our rescue pods are designed to operate as an extension of your team, not a replacement for it. We transfer knowledge as we go.
Get your Dynamics 365 investment back to delivering business outcomes, not just running.