Looking for a Gold Certified Microsoft Dynamics CRM partner in Sydney, Melbourne, Brisbane or Perth?

For a powerful customer relationship management (CRM) that integrates with Microsoft Outlook and with built in analytics, you can’t go past Microsoft Dynamics CRM from Professional Advantage. Any customer-focused business that is serious about maximising revenue and reducing costs will greatly benefit from this market-leading software solution. 

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Microsoft Dynamics Marketing for Microsoft Dynamics CRM

With changes in the buying cycle strongly influencing the way people search for information, you need a solution that can help you manage your prospects right through this journey.

Microsoft Dynamics Marketing provides the ability for your marketing team to plan, execute, and measure campaigns across channels, end to end, helping make your marketing vision a reality. 

It’s time to start thinking differently about Microsoft Dynamics CRM

Dynamics CRM gives you all the tools you need to build great customer relationships and drive sales. And then it gives a little more.

By connecting with Outlook, Office, Yammer, Lync, SharePoint and other products, Dynamics CRM is more than just a stand-alone CRM platform. It’s one part of a broader Microsoft solution that may also include business intelligence, analytics, social monitoring and reporting.

It’s time to start thinking differently about Microsoft Dynamics CRM

A truly integrated solution

A truly integrated solution

Dynamics CRM saves time and boosts productivity. Convert email leads to CRM leads from within Outlook. Make Lync calls to customers without leaving the Dynamics CRM dashboard. Or, automatically store meeting notes in SharePoint for on-the-go access.

Experience counts

Experience counts

For many years Professional Advantage has improved the performance of its customer organisations through the implementation of Microsoft Dynamics CRM. With strong capabilities in sales, marketing and customer service, Dynamics CRM makes it easier for businesses to attract prospects, generate sales and maintain customer relationships for the long-term.

Testimony to Professional Advantage’s belief in Dynamics CRM is that we use the system ourselves. It is our one and- only customer management solution and has been enthusiastically embraced by our 200+ in-house users for account management, sales, marketing and customer service.

Microsoft Dynamics CRM 2015

With the release of Microsoft Dynamics CRM 2015, there’s never been a better time to explore the features of this software. With an improved user interface, new mobile capabilities and enhanced business process automation, this version of CRM 2015 delivers everything a business could want in a CRM system. Microsoft CRM for Outlook also leverages your existing investment in Microsoft Outlook, providing you with a familiar interface to manage your contacts, accounts, emails and more. 

Dynamics CRM 2015

Cloud based CRM

Thinking of a Cloud based CRM?

Not every organisation is ready to embrace cloud. That’s why Dynamics CRM is available as an on-premise, private cloud (partner-hosted) or public cloud (Azure) solution. No matter which deployment option you choose, Dynamics CRM delivers unrivalled flexibility, scalability and security.

See Microsoft Dynamics CRM in action

Microsoft Dynamics CRM and Microsoft Office delivers end to end sales productivity - Watch this short video to see how!


Microsoft Dynamics CRM for Sales Productivity

The new sales world demands you work smarter. See how Microsoft Dynamics helps you improve your sales productivity.


Customer Service

Deliver customer information, case management, service history, and support knowledge to the desktops of customer service personnel, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability. Microsoft Dynamics CRM provides a comprehensive customer service solution that is familiar to users, completely customisable to match your support process, and places no limits on the number of users.

If you are looking for a Gold Certified Microsoft Dynamics CRM partner in Sydney, Melbourne, Brisbane or Perth who can provide quality support and the expertise of skilled consultants, please contact us on 1800 124 499.

Customer Service - Dynamics CRM

CRM Blogs

As an organisation grows, it is typical for processes to become more complicated. Employees who once managed both strategic operations and day-to-day...
When Microsoft Dynamics CRM 2015 was released late last year, it got people talking for all the right reasons. With an improved user interface,...
For a business using CRM, keeping it up-to-date may just mean installing system upgrades. However, this ‘technical’ perspective misses the wider...

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