Frequently Asked Questions for Dynamics 365 Finance and Operations - Rescue and Recovery

  We are still working with our current SI partner. Can we still bring you in?

Yes. The Health Check is intentionally independent and time-boxed. Many of our most successful rescues began while the original partner was still on the ground. Boards and audit committees expect this kind of due diligence at this stage of a troubled programme.

  How quickly can you start?

We will assess urgency during the first conversation and advise what is realistic based on the scope, complexity, consultant availability, and level of support required. Where a situation is business-critical, we will work with you to identify the fastest practical path forward without over-promising.

  Will you tell us when we should walk away from the current system?

Yes. Our Findings Report explicitly recommends Stabilise, Recover, or Re-implement based on what the diagnostic shows. We have an interest in your long-term outcome, not in maximising the size of the next engagement.

  Are you only for large enterprises?

No. Our sweet spot is Australian mid-market organisations from AUD $50M to $2B revenue. We have also rescued government and not-for-profit programmes.

  Is there a cost to the first conversation?

No. The first consultation is 45 minutes, free, and gives you a candid view of whether a Health Check is the right next step, or whether a different conversation entirely is.

  Can you work alongside our internal IT team?

Always. Our rescue pods are designed to operate as an extension of your team, not a replacement for it. We transfer knowledge as we go.