PROFESSIONAL ADVANTAGE INFOR SUNSYSTEMS PRODUCTS
Workflow for Infor SunSystems
Workflow for Infor SunSystems puts a control framework around your day to day business processes to deliver reliable, consistent, visible and auditable outcomes.
For example, adding a new debtor is a pretty simple thing to do – agreed? Or is it? Where does this process really start? – Certainly not at the “New” function within SUN Chart of Accounts screen.
- Who can request a debtor to be added?
- How do they make the request?
- Who needs to approve it at a divisional level?
- Who needs to approve it at a commercial level?
- What supporting checks need to be made to confirm their compliance, your compliance, their applicability within one or more areas of the business etc?
- What supporting documentation needs to be gathered and reviewed?
- Who has final approval once all steps are completed?
- How long has it taken to get to final approval (time lag)?
- How does this approval get converted into the activity of adding the data record to each relevant application (FMS, CRM, Asset System, PSA etc)?
- How can human error in data entry be eliminated?
- What was the cost of adding that new data record?
- What steps are taken to assure all applications are updated in parallel?
- What steps are required at future dates to confirm this debtor/creditor is
still appropriate for our business?
- Is it possible to complete the process in a timely manner or do short cuts get taken in the interests of expediency?
- What risks will we be exposed to because of any short cuts?
Now apply the same thought process to adding suppliers, assets, analysis dimensions/t-codes, budget allocations etc. All of the information that ends
up in Infor SunSystems starts off as a people-driven “request and approve” process flow.
Workflow for Infor SunSystems:
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integrates your people, processes and products
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reduces operational time-lag and risk
- improves efficiency, quality and compliance


