XMPro

XMPro selected as a Gartner 2012 Cool Vendor

XMPro's Intelligent Business Process Management Suite (iBPMS) is well suited to help organisations manage complex processes where the flow path is not always known in advance and where the failure of the process means compliance risk, monetary losses and/or reputational risk.

 

XMPro is a logical fit for processes that require high-priced employees and consultants and those involving:   
  • Regulatory compliance
  • Approval For expenditures
  • Insider trading
  • Customer On boarding
  • Credit approvals
  • Product launch
  • Sales opportunity pursuits
  • Deal & price optimisation

  

Read more about how Professional Advantage with XMPro can help you manage your processes intelligently.

 

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The solution for businesses with a clear vision

A super flexible BPM solution, XMPro lets you integrate predictive analytics plus social and mobile technologies into all your key processes along with the apps that enable them.


Roll over the icons to find out how...

Social Collaboration
Capture social discussions about the case or individual transactions as part of the process audit trail.
Case Management
Manage unstructured knowledge as dynamic processes without pre-defined workflow paths. The flexibility your workforce needs.
Document Management
Keep everyone on the same page by integrating the case files with your document and records management environment.
Workflow
Enable workflow and business rules for your governance requirements, ensuring that all essential information is captured.
Application Integration
Connect and integrate other business systems on-premise or in the cloud with your built-in platform.
Predictive Analytics
Confidently make informed decisions supported by embedded live intelligence within any process step.

Example of Processes

XMPro can support almost every workflow and event management scenario. We have used XMPro to address a number of areas including:

 

Operations

  • Health and Safety Essential (HSE), Workplace Health & Safety (WH&E), Zero Harm
  • Job and time management
  • Asset utilisation management
  • Key Performance Indicator (KPI) capture and tracking
  • Financial services trading governance
  • Quality management
  • Security procedures 
  • Work requests

Human Resources (HR)

  • Onboarding to termination
  • Policies and procedures compliance
  • Training and certification management

Finance

  • Credit card and expenses management 
  • Oil and gas industry - Approval for Expenditure (AFE)
  • Joint venture process management
  • Shared services operations
  • Master data management
  • Customer onboarding to complex invoicing

"Don't make me go somewhere. Just let me do something."

XMPro supports 4 critical attributes to intelligent business operations:

 

Unstructured processes

Not based on predefined or structured workflow processes, but rather on "case-style" events where the flow path is not always known in advance and where the failure of the process means compliance risk, monetary loss and/or reputational risk.

Dynamic processes

Some tasks and steps need to be context aware and can adapt dynamically to offer a "next best action" to support the scenario at hand.

Social processes

Online collaboration is a common tool for knowledge workers today and informal social conversations are often as important as the formal activities or transactions. Capture these conversations as part of the improvement cycle, audit trail and risk assessment.

Mobile processes

"Build once, use anywhere" allows users to fully engage processes from their mobile devices.
It delivers to any web enabled mobile device such as an iPad, iPhone, BlackBerry, Android or Windows Mobile phone. E.g. a manager can start a new employee recruitment request, an executive can approve it on a BlackBerry and HR can process the request all through XMPro.

 

Whitepapers

  • Accounting and reporting requirements for the oil and gas CFO
    Download
  • How to identify and prioritise your key HR business process improvement projects
    Download
  • Employee Retention
    Download
  • Doing Better Business
    Download
  • XMPro Turns Sharepoint from Good to Great
    Download
  • Mobile Devices - Executive Toys to Effective Tools
    Download
  • 6 Hidden Truths to Lost Profit
    Download
  • 7 Deadly sins of software selection
    Download
  • BPM for the Mid Tier
    Download
  • Web Reporting
    Download
  • Change Management
    Download

Brochures

  • XMPro - Overview
    Download
  • Business Process Management Technology for employee onboarding
    Download
  • XMPro v5.0 Product Overview - Get better at getting work done
    Download
  • AFE in a Joint Venture Environment
    Download
  • XMPro for SharePoint 2010
    Download

Factsheets

Customer Stories

  • Central Land Council
    With the help of Professional Advantage, Central Land Council were able to develop a workflow and ultimately enhance productivity and confidence. Find out how here.
    Read  | Download
  • Serco Sodexo Defence Services
    Serco Sodexo Defence Services achieves significant efficiency gains with XMPro
    Read  | Download
  • Recreational Services
    Recreational Services reaps the benefits of strong process. Overall winner of Professional Advantage Business Improvement Award
    Read  | Download

At Professional Advantage, we understand your success depends on how effectively you can put your solution to work, and we know the importance of being there when you need us. Our XMPro support team is the largest and most experienced in Australia.

 

We provide the following support options:

 

eService - Professional Advantage's Online Client Support Centre offers you internet access to log support calls, review the status and history of your calls and search our knowledge database. 

Click here to register for this eService.

 

Interactive Support Service - Our helpdesk now has the ability to directly view what you're seeing and/or doing by logging into your system using a standard internet browser. Citrix GoToMeeting works with existing firewall technology, password protection and encryption to protect sensitive data.

 

Service Postcards - every week, an email is automatically generated and sent to you detailing the status of current issues logged with the Helpdesk.

 

Get support for XMPro