Microsoft Dynamics CRM Admin
The key to your empowerment of Microsoft CRM
Duration: 1 day
System Administrators responsible for the maintenance of Microsoft CRM.
What you will learn:
- Learn how to create and manage Users and
Security Roles within Microsoft CRM
- Learn how to use the Product Catalogue as
well as learn how to manage Products and
Price Lists within a Product Catalogue.
- Learn how to design and create new email
templates as well as manage their use within
- Familiarise yourself on how to create a subject
hierarchy in Microsoft CRM, creating efficient
business category levels.
- Learn how to customise screens, fields and
views in Microsoft CRM to better suit your
business processes - all with minimal technical
- Learn how to create and manage territories
within Microsoft CRM to provide regional
- Learn how to create important announcements
with date sensitive broadcasting to Microsoft
- Learn how to design and create workflows
and sales processes within Microsoft CRM to
automate many of your company's sales and
business activities, leading to significant
reductions in the sales cycle - again all with
minimal technical knowledge!
Thank you for your enquiry. You'll be contacted shortly.