Business Process
The business processes need to be challenged, reviewed, agreed, supported
and implemented. Just because you have always done a business process a certain
way does not mean it can not be changed. To eliminate administration and remove
duplicated meaningless processes, the project specialists need to challenge
existing business process.
Keep a note of the business processes challenged and reviewed as the small wins can very quickly translate into large savings. By communicating the wins and savings regularly you will help to create a positive environment for success.
Implementation Process
Proper planning and inclusion of all the elements are necessary to guarantee
a successful procurement implementation. Some of the signals for implementation
risk are:
Business process owners are not included in the initial workshops, just finance and IT.
When the approach is that of a 'quick' product implementation.
No or irregular communication to the stakeholders throughout the company.
"Catalogues are wasted effort!"
Elimination of administration and user steps is not a key implementation objective.
Lack of planning effort.
We can guarantee that the execution of a proper implementation plan and adherence to procurement first principles will lead to a successful procurement project.
Change Management
"Managers play a pivotal role in the success or failure of any organisation
change or improvement effort. Their behavior is the single most important
variable in the process" Jim Clemmer.
Change management is the method by which a company can successfully and effectively achieve a new goal. It is bounded by the following first principles:
The design and communication of the overall goals and vision and what they mean (in plain language).
The assessment, introduction and improvement of the relevant business processes.
The implementation of new, and/or alteration of existing, company infrastructure and culture.
The remodeling of existing, and/or addition of new, roles and responsibilities within the workforce
The structured, progressive review of each of the above elements in light
of the changes that have gone before (change begets change).
The common thread throughout these fundamental elements may be surprising to you - it is primarily about human resources management. The greatest success will only be achieved by communication, education and encouragement of the workforce by senior management and their agents of change.
First Principles - Process
When considering process you may need to include in your review business process,
implementation process and change management. Probably the most important
issue is that the project has unquestioned senior management buy in and focus.
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For inquiries about the iPOS procurement solution from Professional Advantage
Please call:
(+61 2) 9919 8900
Or Email:
pacs_sales@pa.com.au
For Australian hotline support:
Please call:
1300 658 608
Or Email:
pacs_support@pa.com.au
