Congratulations to the Business Improvement Award Winners for 2009!
Now in its sixth year, the Business Improvement Awards have completed another successful edition! The awards were open to all customers that implemented Microsoft solutions in partnership with Professional Advantage, with over 350 customers eligible. There were two overall winners this year; Kidney health Australia won a Business Improvement Award and the Newcomer Award went to MyChemist.
We would like to congratulate the winners and also thank all customers who participated in this competition for their contributions.
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Overall Winner - Business Improvement
Kidney Health Australia
Kidney Health is a not for profit organization whose focus is to improve kidney health outcomes which lead to substantial improvements to the quality of life for people with kidney and urinary tract diseases, their families and carers, as well as developing initiatives that reduce the incidence of kidney disease in the Australian community.
With professional Advantage’s assistance KHA replaced an aged, unreliable and error prone system which had combined Call Centre and Fundraising databases. They implemented a new Call Centre solution in conjunction with a Microsoft CRM to manage the Data, Lottery and Order fulfillment requirements. Processes were built using the Scribe Integration Tool to manage the transfer of data between these components and created SQL stored procedures to integrate with Microsoft Dynamics GP Financials.
Primary benefits received
- Incremental cost savings on maintenance fees between CRM & earlier database, estimated $25,000 per annum
- Incremental cost savings on purchase of CRM and customizations between Microsoft CRM and earlier database, $100,000
- Process improvements savings of $155,000
The total cost of ownership of the new system is significantly reduced from the systems it replaced. The new system has appreciably lower recurring costs and has also eliminated the need for staff to work unacceptable amounts of non-business hours to maintain data and fundraising processes. Reporting facilitated by the new system has simplified and shortened the time to perform banking and back office reconciliations. The new processes allow Kidney Health to save extensive time and money by efficiently running finance and data processing departments using minimum staff in the knowledge that the systems are reliable and accurate.
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Rae Garvie, Sharon Song, Helen Goode, Manish Patel, Jacqueline Manche from Kidney Heath with Chris Pennington from Professional Advantage
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Overall Winner - Newcomer of the Year
myChemis
MyChemist is a privately owned group of companies with warehousing in 3 states and over 200 retail outlets across Australia. There are also a number of additional entities managing rental properties throughout Australia as well as a centralised finance function.
This project was implemented to replace legacy financial and inventory systems and allow integration with internally developed forecast demand modeled multi-store
multi-state purchasing systems.
AIF framework, AX Intercompany functionality and Web services were used to integrate existing stock control, planning and purchasing tools with the new Dynamics AX system.
Primary benefits received
- An estimated saving of at least $60,000 per year as a result of processing efficiencies across the organisation
- An estimated saving of $50,000 as a result of internal software developers no longer needing to support the legacy systems that AX was able to replace
- It is expected that the cost of implementation will be recouped within two years
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Vince Cardinale and Jules Cardinale
from myChemist
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oOh!media - Financial Excellence
Ooh!media and Professional Advantage worked together implementing Dynamics AX to standardise and deliver efficiencies to current processes to manage growth without additional administration cost.
Primary benefits received
- Revenue grew 55%, inventory doubled to 8,000 items
- Estimated staff savings of >$200,000
- Monthly closing halved from 6 to 3 days
- Equivalent of ½ person saving with importing routines
- Electronic delivery of reports
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Simon Yeandle from oOh!media
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Mingara – Reporting & Business Analysis
Mingara worked with Professional Advantage to centralize and improve reporting and analysis and improve the month end reporting cycle using Microsoft BI: SQL Server 2005, Excel.
Primary benefits received
- Reduction in month-end reporting $76,800
- Reduction in managers reporting effort $27,000
- Redeployment of 4.5 fte = $393,800
- Executive dashboard and time savings across departments
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Sandra Humphreys & John Byrne
from Mingara |
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Johnny Appleseed GPS– Reporting & Business Analysis
Johnny Appleseed completed a project to remove duplication of effort (2 systems) and to unify its retail channels, ie store, web, phone using Dynamics RMs + website.
Primary benefits received
- Time to maintain product and price is halved
- Eliminated inconsistencies and errors
- “Both internal and external users now have more trust in our website and its content, as it now reads from our ‘point-of-truth database – RMS”
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Geoffrey Metcalfe from
Johnny Appleseed
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Note Printing Australia – Operational Excellence
Note Printing Australia worked with Professional Advantage using Dynamics AX to comply with statutory requirement of input/output reconciliation for Passport production.
Primary benefits received
- Compliance with requirements
- $40,000 p/a saving on incorrect data investigation
- Further $40,000 p/a saving on data entry
- Saving of $120,000 per year by removing production delays
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Austar – Operational Excellence
Austar introduced a customized Dynamics AX import process to save costs on refurbishment and freight of equipment that has been up- or downgraded and to make more equipment available to the installer.
Primary benefits received
- Saved $15,000 in freight each month
- Saved $11,000 in refurbishment
- First Year ROI of 1341%
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Christian Wells from Austar |
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