Congratulations to the Business Improvement Award Winners for 2008!

Once again, the Business Improvement Awards have received some exceptional submissions this year that underline our customers’ strength of vision and excellence in the execution of Microsoft based projects. The 2008 winners were announced at the customer Christmas events in Brisbane, Melbourne and Sydney, with two major category winners scooping two trips to the Whitsundays. There were two overall winners this year; ClubLinks and SNP Security.

Congratulations to all winners, we wish them continued success in 2009. We also would like to thank all customers who participated in this competition for contributions.

Overall Winner – Best New Implementation: ClubLinks

ClubLinks are focused on creating residential lifestyle communities, which offer a wide range of social, recreational and entertainment services and facilities

Solution:

The Microsoft ‘Stack’:   Infrastructure Solution
                                 Dynamics GP,RMS & CRM

Objectives:

• Single enterprise system
• Streamline work processes
• Improve information
• Service customers better

Results:

• IT saving of initial $150k + $60k per annum
• Elimination of manual processes

Overall Winner – Best Existing Client Project: SNP Security

SNP Security is Australia's leader in integrated security solutions. They offer a
seamless delivery of guards and patrols, Grade A1 monitoring and electronic security

Solution:

WennSoft Service Management

Objectives:

• Single service solution across multiple locations
• Integration with finance and inventory
• Improve technician visibility and efficiency

Results:

• Reduced stock loss by 5%
• Reduction of 2 FTE in administration
• Technician efficiency improved from 45% to 65%
• Total benefit of $250k pa

Financial Excellence: Elite Sports Propertie

Elite Sports Properties Holdings Pty Ltd (ESP) is an independent Australian sports marketing and management company, with an impressive track record assisting clients in meeting their objectives through the development and activation of integrated marketing, media, event and licensing programs.

Solution:

Dynamics GP Fixed Assets, BankPro and EmailPro

Objectives:

• Improve AR/AP efficencies and financial accuracy

Results:

• Under budget implementation
• Emailpro/BankPro save 4 hrs per week
• $10k direct salary and on cost savings per annum
• Lifestyle change for assistant accountant!

Teamwork Award: SEQ Water   

The Queensland Bulk Water Supply Authority, trading as Seqwater, began
operation on 1 July 2008 as the new water service provider for the South East Queensland (SEQ) region.

Solution:

Inventory Management and Workplace eProcurement

Objectives:

• Automate purchasing at remote locations
• Enforce purchasing rules
• Automate workflows

Results:

• Cost saving of two full time positions
• Automate inventory management by staff

Customer Service: Residential Tenancies Authority 

The Residential Tenancies Authority is responsible to the Minister for Public Works, Housing and Information and Communication Technology.

Solution:

KwikTag for Dynamics GP

Objectives:

• Improve consolidated reporting
• Improve visibility of stock

Results:

• Reduced audit times by 20+ hrs
• Saved 5 man weeks per year
• $500 environmental cost savings
• Saved storage space and off-site enquiry
• Total savings $14k per year plus

Reporting & Business Analysis: Busby Trading Australia

Busby Trading is the exclusive licensed importer & distributor of Delsey Travel
Goods & Guess Accessories within Australia.

Solution:

BI Foundation + Advanced Analysis Cubes

Objectives:

• Improve consolidated reporting
• Improve visibility of stock

Results:

• 1 week of FTE per month
• 15% reduction of discounted stock

Operational Excellence: Mingara Recreation Club  

Mingara Recreation Club has recently embarked on a major expansion which now offers an extensive range of facilities including a restaurant, franchise café, gaming lounge, bars, adventure golf and a health & fitness centre.        

Solution:

Scribe Workbench and Console

Objectives:

• Improve data transfer accuracy and timeliness
• Eliminate redundant manual work
• Streamline processes and achieve consistency

Results:

• Reduction and redeployment of  1 FTE
• Accuracy of retail pricing
• Fast decisions with access to real time data
• Improved control posture rating by auditors