Mobility
Microsoft Dynamics & WennSoft offers a suite of mobility solutions designed to keep you connected with your field service resources. These solutions extend the WennSoft Service Management Series with a mobility component, allowing you to deploy a more effective, efficient and profitable mobile field staff. Microsoft Dynamics & WennSoft mobility solutions offer an array of software, hardware and connectivity options designed to give your organisation the flexibility necessary to meet your specific needs.
MobileTEC
MobileTEC, an effective extension of the WennSoft Service Management Series, is the flagship product in the WennSoft mobility lineup. Available in versions for a Pocket PC, laptop or tablet PC, MobileTEC provides back-office information where technicians need it most, in the field.
Written in .NET technology utilising the Windows Mobile 5.0 platform, MobileTEC can leverage all of the power and potential that today’s technology has to offer. With MobileTEC, daily activities such as sending new service calls to the field, resolution tracking and initiating new service work orders is routine.
MobileTEC facilitates:
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A significant reduction in the amount of time spent documenting routine information
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The elimination of handwritten logbooks and reports
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Collection of task information for accurate reporting and analysis
MobileTEC can improve the accuracy of data capture, guide decision making and enforce standards and best practices. Productivity efficiencies are realised when field workers are enabled to update schedules, add parts and materials usage, send and receive e-mail, record expenses and manage scheduled maintenance.
Additional MobileTEC benefits:
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Improved communication to and from the field
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Decreased costs through increased efficiency
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Process and accountability improvements
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Elimination of redundant or inefficient data entry
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Increased customer satisfaction
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More efficient scheduling and routing
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Electronic tracking of the entire service process
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Streamlined reporting and billing
MobileTEC
WennSoft Map Interface
Find out more about more other Microsoft Dynamics & WennSoft Modules
