Field service
Service customers better, work more profitably.
To meet the diverse needs of asset-based service organisations and to effectively manage their complex customers, we provide a choice of two solutions - Microsoft Dynamics GP (formerly Great Plains) Field Service and WennSoft Service Management. Both of these are offered as integrated solutions automating the essential service, accounting and distribution functions of service enterprises.
Depending on their needs, organisations can choose the most suitable solution that will provide strategic value through the following functionality:
- Service Call Management
- Service Dispatch and Graphical Scheduling
- Maintenance Contract
- Document Management
- Returns & Depot Management
- Quoting & Invoicing
- Mobile Computing
- Reporting & Analysis