February Issue

Keeping YOU InTheKnow!

Business Improvement Awards

The 2004 Business Improvement Awards was a great success, recognising a number of our customers untapping the potential in their business systems. Time saving was commonly recognised as a key benefit as Borg Manufacturing (overall winner) discovered. They reduced their purchase order processing time by 75% for their suppliers. This enabled the organisation to leverage on the time saving and increase their focus on customer service. Another winner commented;

"Thanks to this project, our levels of efficiency and customer service have improved substantially"
Diamond Australia

For more information on all the winning projects and details of last year's competition click here

Take the 2005 challenge and register your long awaited project for your chance to win an award and a relaxing holiday for two to the indulgent Hayman Island Resort Full details to follow.

In this issue:

Customer Domain - Your Information Centre Point

2005 introduces the launch of a new website specifically developed with you in mind. Entitled Customer Domain, the site pulls together a myriad of useful resources including; up-to-date news and event details; product and service information; training updates; useful downloads; past and present newsletters, and customer promotions, plus much more!

We would like you to "Have your say", by making comments and suggestions. Tell us what you want to see featured on Customer Domain, how we can improve the site, making it more user friendly and resourceful. Use the suggestion link located on the Domain page to communicate with us and we will make every effort to meet your requests where-ever possible.

Click here to visit Customer Domain

Helpful hints for Great Plains users

Q. Have you ever wished that your Printer Dialog box didn't appear in Great Plains every time you print a report?

A. To prevent this you need to add this setting to your DEX.INI file (located in Great Plains directory): NoPrintDialogs=TRUE and save your changes. A value of TRUE means that print dialog boxes will not appear; if you don’t include this line or use a setting of FALSE, the printer dialog box will appear.

Have a Business Portal or company Intranet running on SharePoint?
Get your FREE training here!

Windows SharePoint Services is a tool which allows teams to create Web sites for information sharing and document collaboration, helping increase individual and team productivity. Microsoft has recently released some free training material for SharePoint Products and Technologies.

This training allows users to walk through the different pieces of functionality and become more familiar with their SharePoint environment.

If you are not familiar with SharePoint Products and Technology this training will help you gain a better understanding of what the technology can do for your organisation. You can download the training from the following link:
click here

Let Microsoft help pay for your Office upgrade!

Have you seen the latest training schedule?

Kick start your new year with a knowledge boost and take advantage of our great training offers we have running throughout February. For more details click here or email Miriam Rosser.

Stay InTouch

Join us at the Easter InTouch meeting where, over a hot plated breakfast, and an Easter egg or two, you will learn; the latest Microsoft news from Convergence 2005- Microsoft worldwide customer conference and information on new product releases, enhancements and promotional offers.

Details of the 2005 Business Improvement Awards will also be announced. There are a number of changes from last year's awards including; the introduction of a new category, new ideas for your projects and a change in submission dates. This is a good opportunity for you to talk to you account manager who can assist you in getting those long awaited projects started!

Sydney - Wednesday 16th March
Sheraton on the Park
161 Elizabeth Street, Sydney
Reserve me a seat

Melbourne - Friday 18th March
Le Meridien at Rialto
495 Collins St, Melbourne
Reserve me a seat