August Issue

Microsoft reveals some details about CRM 3.0

Microsoft release a new version of CRM (Customer Relationship Management) software towards the end of this year. It will offer a user experience familiar and comfortable to anyone who uses Microsoft Office or Microsoft Outlook. The new version will include a special edition for small businesses, a subscription-based license for hosting services, and support for more languages, including Chinese and Arabic.

Two new modules will come with this release which will manage direct marketing campaigns, and  complex personnel and resource scheduling requests. The leap from version 1.2 to 3.0 reflects the magnitude of these updates.

"This really rounds up the product, I think this new release will make the out-of-the-box product meet a wider range of needs." Business Analyst from Forrester

In this issue:

World Wide Partner Conference
Recognitions for Professional Advantage

Last months World Wide Partner Conference in Minneapolis recognised Professional Advantage as an Inner Circle member once again. This is the top Microsoft Business Solutions recognition Partner Program. Now a member for six years in a row, Professional Advantage has the longest record of any Asia Pacific Partner.

Professional Advantage also qualified for the Microsoft Business Solutions President's club. This is reserved for partners who demonstrate their expertise, resources and levels of commitment to serve their customers well.

Business Improvement Awards

With 30 organisations now registered for the business awards, we anticipate some great projects taking place and a good level of competition this year. If you're planning a project or currently running one and haven't registered, why not jump online today and take part in the competition. There are some great prizes on offer and its a good opportunity to get your hard work recognised! For more details visit www.pa.com.au/businessaward

Have you seen the latest training schedule?

Kick start your new year with a knowledge boost and get
some training underway. To view the public courses coming up
Click Here or email Miriam Rosser for more details or to book a private course of your choice.

Online Training & Support  
We are now running more TrainingOnline sessions, helping you to boost your knowledge without having to leave the office or pay high training costs.
For the full schedule on Training and SupportOnline sessions visit Customer Domain

Stay InTouch - Spring into gear for 2006 FY.

Join us at the Spring InTouch meeting where we will be dusting off the cobwebs and getting geared up for 2006 FY.

We will be walking you through a number of updates that are emerging from Microsoft and bringing you up-to-date on other IT related topics Coming to inTouch gives you a great chance to catch up with your Account Manager and have a chat to our consultants so don't wait for the formal invite, reserve a seat for you and your colleague now.

Sydney - Thursday 15th September
Sheraton on the Park
161 Elizabeth Street, Sydney
Reserve me a seat

Melbourne - Thursday 22nd September
Le Meridien at Rialto
495 Collins St, Melbourne
Reserve me a seat

Citrix is the most effective way of providing secure, on demand access for all your remote users and satellite offices to your Microsoft Business applications – from anywhere, with any device and over any network.

The new version provides significant printing performance improvements and allows more users to be concurrently connected to the same Citrix server through better server resource management.

If you are keen on hearing more about the latest version of Citrix or would like to provide greater user access to your applications outside of the office please talk to your Account Manager who will arrange a session with one of our Citrix technology consultants.