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Microsoft Great
Plains heralded a success by Starbucks Coffee Australia -
Starbucks Case
Study
When
Danielle Baigent-Garvey faced a fiscal dilemma in late 2001 due to
the rapid expansion of the Starbucks operation in Australia, she
decided to replace the existing over-exhausted financial software.
Her
criteria was simple - the new package needed to be able to grow with
the organization and be easy to use. "We chose Microsoft Great
Plains because it was a scalable package, with the right
functionality," she said.
Microsoft Great Plains implemented by Professional Advantage,
provided a solid platform for Starbucks integrated system. The
excel-based interface linked to the POS solution eliminated the need
to enter the same transaction multiple times. This offered easy
access to data to simplify reporting and analysis
requirements.
"Microsoft Great Plains has made our work much easier for the
Starbucks financial team," Danielle said.
"We are
no longer spending significant time typing in repetitive data
entries from our three main suppliers. In the past, this meant
entering three complete sets of data."
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