Q: What is Flowcentric?
A: Flowcentric is a Business Process Management System (also known as BPMS) or technological framework that delivers workflow controls across the company independently of, and inter-dependently with underlying existing business applications and can also control inter-application transaction management.
Q: Will Flowcentric integrate to my other business systems?
A: Yes. Flowcentric can integrate to almost any application based on an underlying relational database platform such as Microsoft SQL/Server, Oracle DB2 etc.
Q: What is my return on investment with Flowcentric? What savings can I expect to make?
A: Return on investment (ROI) can be achieved at significant levels however until we can spend some time discussing your objectives and current challenges it is not possible for us to quantify this. However as an example if you have a process that currently takes a known amount of human interaction and elapsed time to perform and you can estimate the cost of the effort involved, then if the execution of that process can be improved by the implementation of Flowcentric Server you will be easily able to calculate the ROI. Obviously if you have multiple expensive processes then your payback kicks in earlier and generates overall higher returns for you.
Q: Why is Flowcentric so effective?
A: It allows you to automate and standardise your business processes and interconnect disparate applications to achieve a linked process and workflow control. The steps of each process are always completed in the correct order by the right people and each person involved with a process is told (and reminded) when their input and activity is required. The final outcome is a consistently followed set of business rules enacted in a timely and orderly fashion with the relevant data transactions being created/modified in various existing application databases.
Q: How do people access Flowcentric?
A: The end user interface for Flowcentric is Internet browser based and works with the current major browser application vendors such as Microsoft, Netscape and Mozilla.
Q: What email systems does Flowcentric integrate to?
A: Flowcentric operates with MAPI and SMTP compliant email systems.
Q: Can Flowcentric generate tracking and KPI reports?
A: Yes, any number of standard and custom reports can be developed and issued to relevant people throughout the organisation.Q: How can I get a demonstration of Flowcentric?
A: Contact Professional Advantage to arrange a demonstration.
Q: Can we just install the software and try it out?
A: This is not an advisable way to approach a BPM implementation. We would encourage you to contact us, discuss your business objectives and allow us to devise a suitable implementation and training schedule. Like all new projects, you will gain bigger and faster improvements by being trained in the system operation and workshopping effective business processes.
Q: How is the system licensed?
A: Flowcentric is licensed at a server level and also on a named user basis.
