Support

 

At Professional Advantage, we understand your success depends on how effectively you can put your solution to work, and we know the importance of being there when you need us.

 

We provide the following support options:

 

eService PA's Online Client Support Centre offers you internet access to log support calls, review the status and history of your calls and search our knowledge database.

Click here to register for this eService.

 

Interactive Support Service Our Helpdesk now has the ability to directly view what you're seeing and/or doing by logging into your system using a standard internet browser. GoToMeeting works with existing firewall technology, password protection and encryption to protect sensitive data.

 

Service Postcards Every week, an email is automatically generated and sent to you detailing the status of current issues logged with the Helpdesk.

 

 

Support Telephone

Sydney: 02 9919 8989

Australia Wide: 1300 658 608

Option 9

 

(8.30am - 6.00pm Monday to Friday Sydney time excluding public holidays)

 

 

Support Email

If you are a Professional Advantage client,
Email: bpm_support@pa.com.au